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Then I enabled Windows Firewall, hooked up to the Internet, downloaded Norton Power Eraser as above then disconnected from the internet. I ran the Norton Removal Tool twice, as intesec recommended, rebooting as the tool required. It's a powerful stand-alone malware removal tool. I found a tool called Norton Power Eraser, and initially thought that this was a tool for removing Norton products, but it is not. You might like to backup your personal data before doing the above.įor the free version bottom of the page third button up LHS button.įirst of all, to all of you who have taken trouble to post suggestions, a big Thank You! A thought I have is the debris that the NRT can’t seem to deal with from NIS 2013 may affect future installations of security software.
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I wouldn’t recommend the free security software other than for additional on demand scanners. Norton is my first choice but as you have no joy with Norton my second option would be ESET it can need a little tweaking.
#Norton for mac removal tool install
After uninstalling NIS 2012 using the windows add/remove programme, restart the computer, run the NRT, restart the computer, install NIS 2013, restart the computer, run revo, restart the computer, install NIS 2012, restart the computer and hopefully get updates. The problem is that you have had 20 versions of Norton on the system, running the NRT should deal with the 2012 version, so you may only need to do the below steps for 2013. It needs a programme to uninstall and then can provide a long list in some cases of check boxes that need careful examination, it shows what boxes you need to check, its doing this to get the user to buy the pro version. When selecting the type of uninstall there are different options. The next suggestion I have, I have no idea if it will work, its using an uninstall programme called revo the link is below.